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Shorewood recalculates tax bills after data entry error

New bills should arrive Wednesday or Thursday

Dec. 10, 2013

Shorewood — Village staff have recalculated and resent property tax bills after a clerical error caused an estimated 5 percent reduction in tax bills sent out last week.

Village Manger Chris Swartz said a county sales tax credit was entered twice in the program the village uses to calculate tax bills. The error resulted in the average Shorewood homeowner receiving a tax bill estimated to be $400-450 less than it should have been.

Village staff caught the error almost immediately after dropping the bills off at the Post Office last week, but were only able to retrieve a small portion of the bills, the rest of which were mailed Dec. 5 and arrived over the weekend.

Since then, village officials have sent out an email alert, mailed letters and included an announcement on the village website advising residents not to pay the tax bill from last week. Rather, residents should pay the bill which should be arriving Wednesday or Thursday, Swartz said. The new bill will come in an envelope entitled "2013 Tax Bill Enclosed" and will be printed on yellow paper.

"Getting the word out as quick as we did helped," Swartz said. "We appreciate the patience and understanding of the residents, who have been very gracious about the mistake and recalculation."

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